Due to recent events with COVID19, packages have to get checked thoroughly before shipping, there has also been a large number of flight cancellations. Therefore, it is possible that processing and shipping takes longer than usual. If your tracking information has not updated please be patient with us as we are experiencing extended delays with shipping.
Thank you for your patience and understanding during this temporary delay; it has affected production & delivery of products all over the world. We will continue to follow the shipping situation and inform you of updates as soon as possible. Please be patient with us during this time, you will get your items, it will just take an extended amount of time to receive. Thank you so much for understanding.
*Please note that we are not liable for extended wait times on shipping. We do not offer refunds for orders when tracking states "in transit". In order to be eligible for an exchange you must first receive your shipment and return it to us. Once you receive your items you may return them for an exchange only.
You can track your order here - https://www.shopstylewearhouse.com/apps/tracktor/track
HOW LONG DOES YOUR SHIPPING TAKE?
Standard shipping times can vary from 5-14 business days depending on the destination country as all of our packages ship separately from our international vendors. Please be patient your package is on the way!
We are not liable for any extended wait time on your packages. If a package ships late or out of our estimated time frame we are not obligated to refund. Please keep this in mind as some packages take longer to ship than others.
-Our shipping varies depending on the processing time, current work load and your shipping address. After you place your order, it goes into the processing period which usually takes anywhere between 1-7 business days depending on item availability (does not include weekends). Once your order is done processing then it is ready for shipping (your location plays a big factor in shipping arrival).
Because we want to offer our customers qualitative products at the lowest price available, shipping can take some time. As we work with different suppliers, most products aren't shipped together, so if you order multiple items they will likely arrive separately. Our items ship from Asia and the U.S. Please note that additional customs fees may apply within European countries. Please check your national carrier's policy before ordering, we are not responsible for any possible fees.
You will receive a shipping confirmation email once your items are shipped from our warehouse. You can track the status of your order through your shipment confirmation email. Tracking may take up to 3 working days to update. Our shipping times listed at checkout are only an estimate. We are not responsible for any mail carrier delays or delays caused by your local post office. Shipping costs are non-refundable.
WE DO NOT ship to P.O boxes or Military Bases, so sorry loves!
- Why hasn't my tracking information updated?
Generally, after we ship your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually it takes a few days for processing, therefore the tracking information may not appear online immediately, please try to track again later.
Once we ship your package, it is in the hands of the mail carrier. Style Wearhouse is not responsible for lost or stolen packages that state delivered inside a mailbox of the shipping address the customer inputs at checkout. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.
- My tracking info shows my package was delivered, but I never received it.
If your tracking information is updated to "Delivered" and you have not received your package please check with your local post office, leasing office, or a neighbor to ensure it was not delivered to any of the stated locations before contacting us. Style Wearhouse provides customers with the option to track packages. If the tracking information states that your items have been delivered but you have not received it, you must contact the United States Postal Service and discuss the issue with them. Reach USPS at +1 (800) 222-1811 for USA orders. Please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in case they received it on your behalf. The package may also have been left with property managers. We will do our best to assist you, but Style Wearhouse does not hold responsibility for packages that are lost or stolen. Please contact your local mail carrier and post office to file a claim.
TERMS & CONDITIONS
We fulfill orders as they come in and they cannot be canceled after 2 hours of when they are placed. Once an order is placed we cannot alter or add onto the order.
Style Wearhouse is not responsible for lost or stolen packages that state delivered inside a mailbox of the shipping address the customer inputs at checkout. Double check that you input the correct information for shipping purposes. Please keep in mind we ship to where you, the customer inputs at checkout.
All merchandise is inspected thoroughly before shipping. We cannot take fault on damaged items after they are worn. You must notify us within 48 hours of receiving your package if there are any manufacture defects or an item is broken.
Zippers are tested before fulfilling an order to reassure they are working properly. We cannot take fault if a zipper is forced broken while trying on. We're also not liable for stress tears on the seam of an item if being forced on or fitting too snug.
Orders that were shipped free: Orders that were shipped free will have shipping charges deducted from their online credit if you need to return the item.
Customer pays for shipping both ways if an item has to be returned. If your package is returned back to us as undeliverable we will contact you as soon as it arrives back. At that time you will be invoiced for shipping to reattempt delivery. If it has exceeded the total days we allow for a return we cannot issue credit or in any case cancel the order. We as merchants are not liable for an undelivered package due to incorrect shipping address of being left unclaimed at the post office. We are not responsible for items shipped to a wrong address, please keep in mind we ship to where you, the customer inputs at checkout.
Thank you for shopping with us! XOXO -Style Wearhouse